Adjusting the Picture on Customer Focus
By admin in Uncategorized | 0 comments
At first glance, big picture thinking and customer focus would seem to be mutually exclusive terms. After all, the first phrase connotes a farsighted, panoramic view of business, while the second implies an intense, laser-beam-like concentration on the customer. Yet as revealed in Magnifying Customer Focus: A Study of Current Trends and Future Possibilities 2006-2016, [...]
email this | tag this | digg this | trackback | comment RSS feed